Optima Cars CORONAVIRUS UPDATE AS AT 12/04/2021
What does this mean for our customers?
In line with the latest COVID 19 restrictions being eased by the UK Government, we at OPTIMA CARS wish to clarify the following:
First and foremost, the health and wellbeing of our staff and customers is of the upmost importance to us.
We are now able to re-open the showroom to our customers and welcome you back from 09.00 on Monday 12th April, in effect we are open for ‘Business as Usual’.
We will continue to offer a comprehensive online and totally contactless purchasing procedure. This will ensure the delicate balance of both offering a full sales and delivery service, whilst maintaining requisite social distancing and ensuring all measures are adhered too.
Should you feel you wish to, you are more than welcome to come to the showroom and view any vehicle this is encouraged, we want to deal with your customer experience in a way that makes you feel most comfortable.
Can I still order a vehicle online?
Yes, you can view our cars online at www.optimacars.com on www.autotrader.co.uk or www.instagram.com. Our sales staff remain available to assist you with both online sales and telephone enquiries 0161 620 4000 as per normal.
Am I still able to view a vehicle in person?
Yes of course, we would welcome this, whilst fully maintaining social distancing and protective measures in line with Government Guidelines
Do you provide video viewing capability for a vehicle?
Yes, in depth video viewing for all of our vehicles is available upon request. (THIS MAY BE SUBJECT TO 24 HRS NOTICE FOR CERTAIN VEHICLES)
Can you deliver my vehicle?
Yes, purchased vehicles can be delivered upon request to our customers.
Our driver will take all requisite precautions, including the wearing of a face mask and gloves in conjunction with a removable car seat cover and a full X-Mist sanitisation of your vehicle, immediately prior to handover and upon delivery (20 min per X-MIST SANITISATION) www.x-mist.co.uk
We know the current situation is confusing and as such we are constantly re-evaluating our plan on how to remain as COVID 19 secure as possible. As our Government reiterates, we all need to ‘Stay Alert’ to control this virus, so please be rest assured, we at OPTIMA CARS are doing everything that is required, whilst still offering the bespoke level of service that our customers have come to expect.